Risk Analysis and Guidance for First Responders

Risk Analysis services are provided at no cost to First Resonders

Program Overview:

Thank you for your interest in participating in our Risk Analysis services. New Federal standards and recommendations state that hybrid and electric vehicles that have been involved in a collision or water related incident now require guidance from a high voltage vehicle specialist.

With the rise in electric vehicles on the roadway, Fire departments and First Responders are placed in a situation where they are tasked with ensuring scenes are safe and the public is protected among hundreds of individual high voltage systems – each with unique systems and hazards. It’s almost impossible for first responders to stay up to date with the latest electric vehicle systems and be able to respond accurately when they encounter these systems in a damaged state.

The Energy Security Agency has met this need with our Risk Analysis services. Through Risk Analysis your agency has the resources a phone call away 24/7. Our agents will assist you in identifying the high voltage system components, and give you guidance on shutdown and tactical guidance to make the system safe for release and ensure it will not reignite or recommend isolation procedures if the vehicle is at a high risk for thermal runaway. Calling the ESA is the first step to compliance and liability mitigation.   

How and When to Use the ESA


1-855-ESA SAFE or 1-855-372-7233

Anytime you are interacting with a hybrid or electric vehicle that has been involved in a collision, fire, mechanical failure or a water related incident, and you need guidance to ensure the vehicle is safe to release out of your care, call the ESA for a Risk Analysis at 1-855-372-7233.

This call should be made when you determine it safe. During your call with the ESA, the Risk Analysis Agent (RAA) will ask you several vehicle specific questions, then text you a link to quickly upload pictures of the vehicle.

Your RAA will then give you instructions on how the vehicle should be stored. This may include isolating the vehicle, elevating a specific side of the vehicle to allow for water to drain out of a battery or clear the vehicle for normal handling.

The RAA will determine the vehicle’s risk level – a level green, yellow or red – based on the analysis specifics and ask that you place the designated Risk Analysis Placard sticker (RAP sticker) on the vehicle. This sticker allows you and others to later identify the vehicles risk level for safe handling.

In some cases a second Risk Analysis is required between 20-24 hours after the initial call. Your agent will advise and the information is on the RAP sticker for reference.

The entire process will typically take between 5 and 15 minutes. To ensure liability mitigation and meet the current standards, every hybrid and electric vehicle requires a Risk Analysis to be conducted if it meets the criteria above.

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